• You may return items for refunds within 1 day of the purchase (Unless otherwise stated). Restocking fee of 20% + $10 charge may apply.  Discuss with your sales person, check manufacturers web site  and make sure the item is suitable for your requirement.
• You may receive  refund excluding the fright charges and installation charges if any for good returned in original conditions, original packaging and the seals of software disks intact.
• All items in the original sale including packing,  leaflets, manuals, registration cards and cables shall be included in the return.  No refund if it is found goods have been tampered with.
• There is no refund for items not listed in the price list, which are ordered specifically for the customers request. (i.e If you need something which is not listed in the price list, make sure it matches your needs and it suites you)
• Full refunds for memory will be only 1 day as the prices are volatile. After the first day the refund for memory will be maximum of 90% of current price at the time of refund limited to the next 6 days. (No refunds for memory after 6 days)
• Computer systems returned for refunds will attract a 10% restocking fee in addition to any other charges.
• Any items send back by courier services or similar shall be insured in full for loss or damage at the expense of the customer. (We have no insurance for loss of goods shipped by customers )
• Cost of shipping back to our shop is at the customers expense.
• It is advisable to obtain a return authorisation number before you send the goods.
• Once the goods has been shipped please send us a copy of proof with the name of courier or postal service, date,  Name & Signature of the courier person by fax or email.
• No refunds for software items or software portion of a purchase, where it could be possible to copy it to one or more  CDs.

Date created : 12- August -98

Revised: 10- Nov - 2000

Revision 06- June 2001

• Full refunds only offered on the first day,  After that 1% restocking fee for each day from the date of purchase will apply.
• No refunds will be offered for software where serial number or product ID is exposed or package is opened.

Revision 26 - Sep -2002

• 10% restocking fee will apply to refund on external items (ex: printers,  scanners, cameras ).